Cancellation Policy

Booking & Payment

• A deposit is required to secure your booking.

• Your booking is only confirmed once the deposit has been received.

• The remaining balance is paid on the night of the event.

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Cancellations

• Cancellations made 72 hours or more before the event can receive a refund of the deposit.

• Cancellations made within 48 hours of the event will result in the deposit being retained.

• If you need to reduce the number of guests, please let us know as soon as possible. Deposits for cancelled places within 72 hours may be retained.

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Changes to Bookings

• Please let us know as soon as possible about any changes to your booking.

• We will do our best to accommodate changes, but these cannot always be guaranteed.

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Allergies & Dietary Requirements

• Please let us know about any allergies or dietary requirements when booking.

• While we will do our best to accommodate dietary requirements, we cannot guarantee that dishes are completely free from allergens due to the nature of our kitchen. 

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Arrival & Seating

• Please arrive at the time stated on your booking.

• We may be unable to accommodate significant delays or late arrivals, particularly where food is being served as part of a set event.

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Event Changes

• We reserve the right to make reasonable changes to the menu, timings or event arrangements where necessary.

• If we have to cancel an event, you will be offered a full refund of your deposit.

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Alcohol

• Where alcohol is served, all guests must comply with our licensing requirements.